We make it our duty to give you the best in our body treats!
With all of our products being naturally handmade, there will always be some variation in color, texture, weight, fragrance, design or packaging between batches. However, we will make it our duty to maintain as much consistency as reasonably possible. If you do have any questions regarding your order, email us at [email protected]
Please read carefully – by placing an order with us, you are acknowledging your agreement to the following conditions:
Price: All prices are quoted in USD ($). Delivery is made at an additional cost – please see our Shipping & Returns page for more information. We reserve the right to make price changes without prior notice – however, this will not occur for body treats that are already ordered and awaiting delivery.
Payment: We only accept via PayPal/Credit Card. Our body treats will not be sent out for delivery until full payment is received. Payment of your order made via PayPal is completely secure – we don’t retain any payment information or card details. We are not responsible for any charges incurred by you from your Credit Card Company or bank in relation to the processing of any order made with us. Please note that if, for any reason, your card payment is not authorized by your bank/credit card company, we will not be able to process your order and it will be cancelled.
Delivery of your Order: We aim to turn around any orders within 48 hours of receipt of payment (within business hours and excluding holidays and weekends) but, if this isn’t possible, we’ll email you. If you have requested a custom order, made to your specifications, we will inform you of the expected delivery date.
Orders once process, usually ships locally 3-7 business days. For all other countries, this delivery time may be longer, usually 7-14 business days after processing. Please do not hesitate to contact us at [email protected] It should be noted that we cannot accept any responsibility for delay caused by strike (postal etc). During busy periods, such as Christmas, please additional time for posting.
Please ensure you give us a complete postal address – we cannot accept any responsibility for items that are undelivered due to the submission of an incomplete address. Please ensure that there is someone at this address that can accept delivery – we cannot accept any responsibility for items that are undelivered due to no response or non-acceptance of package. The customer will be responsible for meeting any further postal costs in this case.
We can post to either domestic or business addresses; if you require your delivery to be signed for, please note that this will involve an additional cost and will require someone being available at the delivery address to sign for the goods.
We cannot be held responsible for orders, for which we hold a proof of posting (a receipt from our Post Office) that, subsequently, goes missing in the mail. If an order is sent to your given address, not delivered but held in the Post/Sorting Office and not picked up, by the customer, from there, the Post Office will return your order to us. We are not responsible for any additional costs involved in sending this order to you again – you must meet that additional postage cost yourself (you will receive a PayPal invoice for the postal charge).
Once your items have been processed (usually within 48hrs of placing order), We do not honor cancellation or changes once your order has been sent out for delivery.
Your Privacy: We do not sell or pass on any of our customer’s information, such as name, address, email address etc to any other parties. We do reverse the right to contact you regarding your order and, on occasion, may email you about our products and specials. If you do not wish to receive any promotional material from us, please contact us at [email protected] and we will remove your details from our mailing list.
We do not supply sample goods on approval nor do we supply free samples of our body treats for resale.
Copyright Notice: We retain copyright on all materials on this website, including photographs and images, page design, text, product names and descriptions of any of our products and these may not be reproduced in whole or in part by electronic or other means without our prior written consent.
Cookies: www.leaurabodytreats.com uses ‘cookies’ to enhance your shopping experience.
Thank you for shopping with Le’Aura, we welcome you to Treat your body!